Shipping Policy

Effective Date: July 19, 2025
Website: https://jannatcurtains.com
Business Name: Jannat Curtains

At Jannat Curtains, we are committed to delivering your orders safely and on time. Please review our shipping policy to understand how we handle delivery of your products.

1. Delivery Areas

We currently deliver to all major cities and towns across Bangladesh. If you are unsure whether we deliver to your location, please contact us before placing your order.

2. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Custom or tailor-made curtains may require additional processing time (usually 5–7 business days).
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods & Charges

  • We partner with trusted local courier services to ensure safe delivery.
  • Shipping charges vary based on the delivery location and order size.
  • Shipping fees will be calculated and displayed at checkout before you complete your purchase.
  • Free shipping offers (if any) will be clearly mentioned on the product page or during checkout.

4. Estimated Delivery Time

  • Standard delivery usually takes 3–7 business days within Bangladesh after dispatch.
  • Delivery times may vary due to external factors like weather, holidays, or courier delays.
  • You will receive a tracking number via email or SMS once your order is shipped, if applicable.

5. Order Tracking

  • You can track your shipment using the tracking number provided.
  • For any delivery status inquiries, feel free to contact our customer support.

6. Delivery Issues

  • Please ensure the delivery address and contact information you provide are accurate and complete.
  • If a delivery attempt fails due to incorrect address or unavailability, additional charges may apply for re-delivery.
  • If your order is lost or damaged during shipping, please notify us immediately. We will assist you in resolving the issue.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • International shipping is currently not available.

8. Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact:

Jannat Curtains
Email: support@jannatcurtains.com
Phone: +971-564800696
Website: https://jannatcurtains.com