Terms & Conditions

Effective Date: July 19, 2025
Website: https://jannatcurtains.com
Business Name: Jannat Curtains

1. Introduction

Welcome to Jannat Curtains. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree, you should not use our services.

2. Eligibility

To use our website and place orders, you must be at least 18 years old or the age of majority in your jurisdiction.

3. Products & Services

Jannat Curtains offers a range of high-quality curtains, window treatments, and accessories. We strive to ensure that product descriptions and images are accurate, but colors may vary slightly due to screen settings.

4. Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.
  • Prices are listed in BDT (Bangladeshi Taka) and include applicable taxes unless otherwise stated.
  • We accept major payment methods including Cash on Delivery, Mobile Banking (Bkash/Nagad), and Bank Transfers.
  • Full payment must be made before the order is processed or shipped.

5. Shipping & Delivery

  • We deliver products across Bangladesh. Shipping charges and estimated delivery times are provided at checkout.
  • Delivery timelines are estimates and may vary due to circumstances beyond our control (e.g., holidays, weather, courier issues).
  • You will receive a tracking number (if applicable) once your order is dispatched.

6. Returns & Refunds

  • We accept returns within 7 days of delivery, provided the product is unused, in its original condition, and with original packaging.
  • Custom-made or tailored curtains cannot be returned unless there is a manufacturing defect.
  • To request a return, contact our support team with your order ID and issue.
  • Refunds (if applicable) will be processed within 7–10 business days.

7. Cancellations

  • Orders can be cancelled within 24 hours of placement. Once shipped, cancellations are no longer possible.
  • Custom orders cannot be cancelled after production has started.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Jannat Curtains and is protected under applicable copyright laws. Unauthorized use is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the website’s functionality or security features.

10. Limitation of Liability

Jannat Curtains shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use or inability to use the website or services.
  • Errors or inaccuracies in product information.
  • Delays or failures in delivery.

11. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

12. Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time. Updates will be posted on this page with the updated effective date.

13. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

14. Contact Us

If you have any questions or concerns about these Terms, please contact:

Jannat Curtains
Email: support@jannatcurtains.com
Phone: +971-564800696
Website: https://jannatcurtains.com